To Our Valued Customers,

Thank you for your continued patronage of AOCS.

Today, we would like to provide some information regarding deliveries to Mainland China (Area Code CN).

Recently, there have been numerous instances of censorship and import restrictions when shipping to Mainland China.
While we have been working diligently to address these issues, unfortunately, regulatory measures by the Chinese authorities have become more stringent.

To continue the service would require a significant increase in costs and workload beyond what we have experienced so far.
The potential impacts on the overall service, such as raising shipping fees and handling charges, as well as adjustments to point systems and fee incentives, are deemed too substantial.
Therefore, we have concluded that it is difficult for us to continue providing stable delivery services to Mainland China.

With deep regret, we must announce that as of the end of April 2024, AOCS will cease delivery services to Mainland China.
We apologize for the sudden notice and kindly ask for your understanding and cooperation.

[For customers wishing to ship items to Mainland China through Toranoana]
– When making purchases on Toranoana, please create a new Toranoana account and utilize the freight forwarder mentioned below.
*Please note that shipping to Mainland China is not available using a Toranoana account linked with AOCS.

Toranoana Inc. has established cooperative relationships with freight forwarders such as “Buyee,” “JPGOODBUY,” and “tenso.com.”
For deliveries to Mainland China, we recommend considering the use of the services listed below.
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About Overseas Shipping
To improve the purchasing convenience for our overseas customers,
our website supports the following overseas shipping services.
https://www.toranoana.jp/lp/kaigai_tensou/
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– For orders currently placed with Toranoana, payments through AOCS will be accepted until the end of June 2024.
However, for packages arriving and payments made after July 1st, 2024, they will all be canceled.

– For certain items (such as made-to-order products and non-cancellable products like figures), individual arrangements will be made.

We will continue to provide updates as new information becomes available.
We sincerely appreciate the support of our many customers who have used our services for deliveries to Mainland China since its inception.

*In case of any discrepancies between the actual text and the Japanese version, the Japanese representation shall prevail.